TCS is hiring for Transition Manager role.

Qualification:-Minimum 15 years of regular, full-time education (10 + 2 + 3)

Industry- Retail

Key Responsibilities:
- Understand the customer process & success fully Transition the same to the outsourced
- Clearly define a project's objectives, scope & deliverables
- Estimate and plan personnel, equipment and financial resources
- Develop meaningful and workable project plans
- Handle conflict and change management effectively
- Identify, communicate and manage the risks associated with the project
- Regularly and professionally report project activities, deliverables and milestones to management

Manage transition cost

Knowledge &Skills; :
- Knowledge of BPO Industry and Practices (Must Have)
- F&A;
- Project Management Tools & Techniques, PMP, Prince II (Preferred)
- Knowledge and application experience of BPO Transition frameworks (Must Have)
- Exposure to business process Quality Management framework, ex. Six Sigma or LEAN (Preferred)
- Proficiency in MS office tools like Project, Excel, Visio, PowerPoint & Word (Must Have)




- In-depth knowledge of technology solutions related to BPO solutions around imaging and workflow (Preferred)
- Good written and verbal communication skills (Must Have)
- Willingness to work in adaptable shifts and more often in Night shifts to interact with Client teams based in global locations.(Must Have)
- Possesses Passport (Must Have) & US/UK/Schengen VISA (Preferred) as job involves extensive travel and extended stay away from home country..

Transition Ownership:
- Analyzes client business processes on off-shoring and develops transition plan for identified processes. Ensures maximum value to client & TCS while doing the same.
- Creates an effective project team with appropriate team composition
- Ensures required resources are arranged for transition-related training delivery
- Escalation Management-Interacts with stakeholders in infrastructure services, administration, etc to ensure approp

📌 Walk-in || Transition Manager (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru