What You Will Do 1. Telecalling &

- Lead Generation • Make professional outbound calls to prospective customers, dealers, distributors, retailers, and business enquiries • Introduce Hira Industries and its products to potential customers and generate relevant business leads • Follow up systematically with existing and prospective customers through calls, WhatsApp, and email • Understand customer requirements and communicate relevant product information clearly • Maintain proper records of calls made, responses received, leads generated, and follow-ups pending • Identify potential customers through online research, databases, references, and existing business networks 2.

Email

Marketing &

- Business Communication • Prepare and send professional business emails to existing and prospective customers • Conduct regular email follow-ups for enquiries, quotations, product information, and business development • Assist in preparing and executing email marketing campaigns for products, offers, company updates, and business communication • Maintain proper email databases and ensure customer information is updated regularly • Draft professional emails with explicit subject lines, relevant content, attachments, and follow-up requirements • Track email responses and coordinate with the Sales &
- Marketing team for further action 3.

Customer

Coordination &

- Follow-Up • Handle incoming customer enquiries through telephone, email, WhatsApp, and other communication channels • Coordinate with the Sales,



Dispatch, Accounts, and other departments wherever required for customer-related queries • Follow up on quotations, samples, orders, payments, product enquiries, and other sales-related requirements • Maintain professional relationships with customers and ensure timely communication • Escalate important customer issues or potential business opportunities to the concerned senior 4. Data Management &
- Reporting • Maintain accurate customer, dealer, distributor, prospect, and lead databases • Update daily calling and follow-up records in Excel / Google Sheets • Prepare daily, weekly, and monthly reports covering calls, enquiries, leads, follow-ups, and conversions • Maintain records of email campaigns, responses, customer interactions, and pending follow-ups • Ensure no important lead or customer follow-up is missed • Provide regular updates to the Sales &
- Marketing Head on lead status and customer responses 5. Computer &
- Digital Operations • Work confidently on Windows operating system and common office applications • Use MS Word, MS Excel, MS PowerPoint, Gmail, Google Drive, Google Sheets, Google Docs, and Google Chrome for day-to-day work • Conduct Google-based market research and identify potential business leads • Maintain and organise digital files, customer records, email databases, and reports • Assist the Sales &
- Marketing team with basic digital and online business communication activities.

📌 Telecalling And Email Marketing Executive (Ujjain)
🏢 Hira Industries
📍 Ujjain