We are looking for an
Enterprise Renewals Specialist
to manage the end-to-end renewal lifecycle for enterprise customers. This role is ideal for professionals with experience in renewals, sales operations, customer retention, and enterprise account management.

You will work closely with Sales, Customer Success, Deal Desk, Legal, and Procurement teams to ensure timely renewals, maximize customer retention, and identify opportunities for account growth. The ideal candidate is highly organized, customer-focused, and thrives in a collaborative, fast-paced workplace.

Key Responsibilities
- Own and manage the complete renewal process for assigned enterprise accounts from planning through execution.
- Partner with Account Executives to develop renewal strategies, maintain forecast accuracy, and mitigate renewal risks.
- Drive customer retention by ensuring timely, accurate, and seamless renewal experiences.
- Collaborate with Customer Success teams to understand customer health, product adoption, and potential renewal blockers.




- Support complex enterprise agreement renewals by coordinating with procurement, legal, and deal support teams.
- Identify opportunities for incremental growth and seat expansion during the renewal process.
- Maintain accurate renewal forecasts, pipeline updates, and CRM records.
- Proactively monitor upcoming renewals and engage stakeholders early to ensure successful outcomes.
- Build strong relationships with enterprise customers and key decision-makers throughout the renewal lifecycle.
- Share customer insights and collaborate with cross-functional teams to improve renewal strategies and reduce churn.

Required Skills & Qualifications
- 2–3 years of experience in Renewals, Sales Operations, Customer Success, Account Management, or a related role.
- Experience managing enterprise customer renewals or subscription-based business models.
- Strong understanding of sales operations, forecasting, and CRM platforms (Salesforce or similar).
- Excel

📌 Enterprise Customer Success (Bangalore Metropolitan Area)
🏢 Applicantz
📍 Bangalore Metropolitan Area