- Respond to customer inquiries via phone, email, Team s chat
- Handle customer complaints and provide appropriate solutions within specified timelines.
- Maintain a professional and empathetic approach when interacting with customers.
- Provide accurate information about products, services, policies, and procedures.
- Follow up with customers to ensure issues have been resolved satisfactorily.
- Escalate complex issues to the appropriate department when necessary.
- Process Purchase order , send dispatch detail, making MIS Report subsidiary wise and Product wise
- Sales planning, Handling domestic order Rejection, Tracking delays in Orders
- Any Graduate in Commerce/ Art/ BBA / MBA
- Experience- 0 to 3 yrs
- Work-life integration
- Mobile working
- Adaptable working hours
- Good development opportunities
- Employee discounts
- Attractive remuneration system
- Health initiatives

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive/ Sr. Executive (Ghaziabad)
🏢 Wika Instruments India
📍 Ghaziabad