EMS / SLA Administrator (New Delhi)

EMS / SLA Administrator (New Delhi)

19 Aug
|
Tata Consultancy Services
|
New Delhi

19 Aug

Tata Consultancy Services

New Delhi

Role: EMS Administrator

Required Technical Skill Set: EMS administrator, EMS tools - UCMDB, HP Service Manager, HP APM, NNMi

Desired Experience Range: 4-8 Years

Location: Current Delhi

Desired Competencies (Technical/Behavioral Competency)

Must-Have**
- Java developer who has worked on Websphere portal
- Must be MCA/M. Tech/B.Tech/B.E. with minimum of 4 years of relevant experience in managing EMS
- Will be working from office in shifts across 24*7

Good-to-Have
- administration of EMS Tools (HP Service Manager, HP APM, NNMi), UCMDB

Responsibility of / Expectations from the Role

1. Monitoring and administration of EMS Tools (OMI, OBR, Nagios/ APM/RUM/Diagnosticis/NNMi/NPS/Service Manager/UCMDB

2. SLA Administration like Preparation of SLA Reports (daily/weekly/monthly), ensuring SLA Data Availability in tools

3. Follow-up with teams for availability of SLA Data

4. Co-ordinate with Third Party Auditor for closure of SLA Audits

📌 EMS / SLA Administrator (New Delhi)
🏢 Tata Consultancy Services
📍 New Delhi

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: ems / sla administrator (new delhi) / new delhi

Subscribe to this job alert:

Get the latest job offers by email for: ems / sla administrator (new delhi) / new delhi