Job Description:
- We are seeking a motivated and detail oriented Application Support Engineer to support and maintain enterprise data management platforms including Alation MANTA and Arena
- The ideal candidate will have 3 5 years of experience in production support Linux Unix environments cloud technologies monitoring tools and automation scripting
- This role requires solid troubleshooting abilities incident management expertise and collaboration with cross functional teams to ensure application stability performance and operational excellence

Key Responsibilities:
- Administrate monitor and maintain Arena Manta and Alation Application across all environments
- Perform routine health checks on servers and components
- Trouble shoot issues perform root cause analysis and resolve incidents in a timely manner
- Coordinate with infrastructure database and application teams for environmental support
- Handle ServiceNow tickets in accordance with defined SLAs
- Support Application services during server patching and maintenance activities




- Maintain standard operational documentation
- Troubleshoot connectivity issues performance bottlenecks and environmental errors

Technical Requirements:
- Hands on experience supporting enterprise applications in production environments
- Good knowledge of Unix Linux administration and troubleshooting
- Experience with Python Shell Scripting and automation tools
- Knowledge of Git and version control processes
- Exposure to AWS and cloud based environments
- Understanding of Hadoop Ecosystem HDFS and Hive
- Experience in supporting production systems with SLA and on call rotation

Additional Responsibilities:
- Bachelor s degree in Computer Science Information Technology Engineering or a related field

Preferred Skills:

Technology->Hadoop->Hadoop Ecosystem,Technology->OpenSystem->Python - OpenSystem->Python,Technology->Open System->Shell scripting,Technology->Open System->UNIX,Technology->Oracle Cloud->Oracle Cloud Basics

📌 Application Support Engineer Alation Manta (Hyderabad)
🏢 Infosys
📍 Hyderabad