Data Management Strategy Governance Advisor - HIH - Evernorth

Position Overview

Evernorth, a leading health services organization, seeks highly qualified data engineers and developers to join our Data and Analytics team. In this position, you will collaborate closely with your development team on projects aligned with Evernorth’s strategic objectives and work alongside subject matter experts to accurately interpret business logic for engineering purposes.

The MDM Operations Advisor provides expert-level leadership and subject matter expertise inMaster Data Management (MDM)Operations, with a focus on Client and Producer domains. This role is responsible for ensuring high-quality, reliable, and governed master data through operational oversight, data quality management, and cross-functional collaboration.

The Advisor applies deep knowledge of data governance, data quality frameworks, and MDM platforms to drive consistency, operational efficiency, and data integrity across enterprise systems. This individual is recognized as a trusted advisor to business and technology leaders,



contributing to strategic initiatives while ensuring seamless day-to-day operations.

Responsibilities

MDM Operations Production Support
- Lead daily operations for Client Producer MDM, ensuring stability, performance, and data accuracy
- Manage and resolve production support incidents through ServiceNow (SNOW), adhering to defined SLAs and best practices
- Perform and oversee match/merge review activities (including manual review of potential match pairs)
- Conduct root cause analysis and partner with upstream/downstream teams to remediate data issues

Data Quality Governance
- Monitor and improve data quality through ongoing analysis of DQ reports, exception reporting, and audit processes
- Understand and manage critical data elements (CDEs), taking action on insights derived from data quality metrics
- Collaborate with Data Governance teams to identify and enforce policies, standards, de

📌 Data Management Strategy (Hyderabad)
🏢 The Cigna Group
📍 Hyderabad