Service Desk Team Lead (Chennai)

Service Desk Team Lead (Chennai)

19 Aug
|
NTT DATA Global Delivery Services
|
Chennai

19 Aug

NTT DATA Global Delivery Services

Chennai

Service Desk Lead Lead the AMS Service Desk team, ensuring productive incident management, request fulfillment, and adherence to SLAs across applications. Oversee prioritization, escalation handling, and coordination with technical teams for issue resolution and enhancements. Drive continuous improvement through performance monitoring, root cause analysis, and implementation of best practices for service stability. Experience Level Senior Level

📌 Service Desk Team Lead (Chennai)
🏢 NTT DATA Global Delivery Services
📍 Chennai

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