Sr Analyst - SFDC BA Area(s) of responsibility Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Job Title / Position: SFDC BA Experience: 2-4 years Location: Pune only Responsibilities 1. Must have very good understanding of the healthcare payer space with a minimum experience of 5 years in the domain.

- Must have a prior experience in implementing/maintenance of commercial payer solution and/or Medicaid system 3. Must have valuable experience with claims processing concepts, along with the member enrolment and care management concepts.
- Must be able to work with the clients to create/gather requirements and document them according to standards.
- Must adhere to (or if needed, define) the processes for requirement solicitation, documentation and hand off.
- Should work closely with the development team to elucidate the requirements, enable constructive discussions / brainstorming sessions to implement the best in class solution.
- Should have basic understanding concepts like web services, relational databases etc., 8. Should be able to run queries and perform basic system analysis, RCA etc., 9. Should be able to create mapping documents for the various interfaces and include business rules,



transformation and DB mapping.
- Should work closely with the client and development team during the stages of development, and conduct demos at completion of milestone, track and close feedback from such demos 11. Must have excellent written and spoken communication skills. Should be able to multitask between internal team and clients based on priority tasks 12. Work Closely with Dev, architecture and Design teams to define the GUI view and platform requirements, which is the foundation of the product.

Preferred skills: 1. Capability to think out-of-the-box to create new solutions as needed.

- Prior experience as a QA or Developer in a healthcare system would be helpful though not mandatory.
- Ability to validate Test scenarios and test plans, test data.
- Should be able to Review requirements, documentation and create Requirements Traceability matrix (RTM) 5. Should have excellent communication (written and spoken ) skills to engage with different stake holders like QA/dev team, clients, end users of Clients and Business Units.
- Ability to assess current functionality available in a product vis a vis market trends, regulatory requirements to be implemented in future version of the product.
- Ability to drive and share the requirements with Technical and Architects regarding product features to be implemented.

Optional

Tools usage 1. MS Visio to define the different views like System, technical, functional and role based view.

- Awareness defect tracking and version control tools like Jira, TFM, DevOps Azure 3. DB client to write data queries to validate data updated in the database table.

Experience Level Senior Level

📌 Senior Salesforce Business Analyst - Healthcare Payer Domain (Pune)
🏢 Birlasoft
📍 Pune