Senior Salon Manager — Truefitt & Hill, Alwarpet (Chennai)
Location: Alwarpet, Chennai, Tamil Nadu
Reports to: Regional/Operations Head (or Franchise Owner)
Employment type: Full time, in office
Industry: Luxury Men's Grooming / Premium Barbering
About the Role
Truefitt & Hill, the world's oldest barbershop with a heritage dating back to 1805 and a tradition of serving royalty and discerning gentlemen, is seeking an accomplished senior salon manager to lead its Alwarpet branch. This is a leadership role for someone who blends operational excellence with a genuine passion for premium client experience. You will be the custodian of the Truefitt & Hill standard — overseeing day-to-day operations, leading a skilled grooming team, and ensuring every gentleman who walks through the door receives an impeccable, distinctly British grooming experience.
Key Responsibilities
Operations & Standards
Oversee end-to-end daily operations of the salon, ensuring smooth, productive, and profitable functioning.




Uphold and enforce Truefitt & Hill's global brand standards across service quality, hygiene, ambience, and presentation.
Manage appointment scheduling, footfall flow, and capacity to minimize wait times and maximize chair utilization.
Maintain inventory of grooming products, retail stock, and consumables; coordinate timely replenishment and minimize wastage.
Client Experience
Champion an exceptional, personalized experience for every client, building lasting relationships with regular and VIP patrons.
Handle client feedback, escalations, and special requests with professionalism and discretion.
Drive client retention and loyalty through consistent, memorable service.
Team Leadership
Lead, mentor, and motivate a team of master barbers, stylists, and front-desk staff.
Manage rostering, training, performance reviews, and ongoing skill development.
Foster a culture of professionalism, grooming etiquette, and pride in craft.
Revenue & Business Growth
Own branch rev

📌 Senior Salon Manager Chennai
🏢 Truefitt & Hill London
📍 Chennai