Team Leader – OTC Cash Applications
Job Summary
We are seeking an experienced and results-driven Team Leader to spearhead our OTC Cash Applications function. This leadership role goes beyond transactional processing — you will own team performance, drive process excellence, and serve as the key escalation point for complex payment reconciliation challenges. You will lead a team of cash application specialists, ensuring accuracy, SLA adherence, and continuous improvement across all AR touchpoints.
Key Responsibilities
Lead, mentor, and manage a team of cash application analysts. Set daily/weekly targets, conduct performance reviews, and foster a culture of ownership and accuracy. Serve as the primary escalation point for complex or aged items.
Oversee end-to-end application of customer payments received via Wire, ACH, Cheque, Lockbox, Credit Card, and other payment modes. Ensure all transactions are posted accurately and within agreed SLA timelines.
Drive timely resolution of unapplied, unidentified, and short-paid receipts. Coordinate with customers, the collections team,



and internal stakeholders to transparent outstanding items and reduce unapplied cash ageing.
Ensure accuracy of AR subledger through regular customer account reconciliations. Prepare and review cash application reports, dashboards, and audit-ready documentation.
Support month-end and quarter-end close activities related to Accounts Receivable.
Ensure full adherence to SOX controls, internal audit requirements, and company accounting policies. Proactively identify control gaps and implement corrective measures.
Champion continuous improvement initiatives within the cash application team. Identify manual bottlenecks, partner with technology teams on automation prospects, and document standardised operating procedures.
Required Skills & Qualifications
Bachelor's degree in Commerce, Accounting, Finance, or related discipline.
7–9 years of experience in Accounts Receivable and Cash Appli

📌 Senior Specialist Chennai (India)
🏢 Mindsprint
📍 India