International Voice Customer Support Executive
Location: Jaipur, Rajasthan
Employment Type: Full time
Work Schedule: 5.5 Days Working
Shift: Rotational / Night Shifts (as per business requirements)
Job Summary
We are hiring enthusiastic and customer-oriented professionals for the position of International Voice Customer Support Executive. The role involves handling customer interactions over calls, resolving queries efficiently, and delivering an exceptional customer experience
Key Responsibilities:
• Handle inbound & outbound calls with international customers
• Resolve customer queries effectively and professionally
• Deliver exceptional customer service while maintaining quality standards
• Accurately record customer interactions and update systems
• Escalate complex issues to the concerned teams




• Meet productivity, quality, and customer satisfaction targets
• Follow company policies and compliance guidelines
• Build positive customer relationships
Requirements:
• Excellent spoken and written English communication skills
• Robust customer service and interpersonal skills
• Basic computer knowledge and typing skills
• Willingness to work in rotational/night shifts
Preferred Skills:
• Prior International Voice Process/BPO experience
• Problem-solving and analytical abilities
• Positive customer-first attitude
• Ability to multitask in a rapid-paced environment.

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