Senior Account Manager

Experience: 3–4 Years in an Advertising / Creative Agency

Location: Calicut / Kochi

About the Role

We’re looking for a Senior Account Manager who thrives at the intersection of strategy, creativity,

and client success.

In our pod system, you’ll play a dual role - leading client relationships while acting as the Project

Manager within your pod, ensuring seamless coordination between Strategy, Creative, and Delivery.

This role demands a proactive communicator who can think strategically, manage timelines, and drive campaigns from brief to execution with precision and empathy.

Key Responsibilities

Client & Strategy Management

● Act as the primary point of contact for assigned clients - building strong, long-term relationships.

● Understand client goals, challenges, and brand tone to translate them into actionable briefs.

● Contribute strategically to campaign ideation, positioning, and brand growth.

● Present creative ideas and campaign strategies confidently and persuasively.

Project Management (Pod Role)

● Lead the pod’s workflow - managing tasks, deadlines, and approvals across departments.

● Collaborate closely with Designers, Writers, Strategists, and Media teams to ensure project alignment.

● Oversee project timelines, budgets, and quality control from kickoff to delivery.

● Anticipate risks and resolve roadblocks proactively.

● Conduct internal reviews and ensure client feedback is actioned effectively.





Performance & Reporting

● Track deliverables, timelines, and KPIs across all client projects.

● Prepare and present performance reports to clients and internal leadership.

● Identify upselling and cross-selling opportunities based on client needs and agency capabilities.

Qualifications & Skills

● 3–4 years of experience as an Account Manager / Senior Account Manager in a reputed agency.

● Proven experience managing multiple brands or large-scale campaigns.

● Strong understanding of creative, digital, and media processes.

● Exceptional communication, organization, and leadership skills.

● Ability to translate creative ideas into business outcomes.

● Proficiency in task management tools (Asana / Trello / Notion / Monday.com preferred).

● A cooperative mindset with problem-solving and people-first approach.

What You’ll Get

● The opportunity to lead a pod - working closely with a cross-functional creative team.

● Exposure to top-tier brands across industries - from fashion to education to sports.

● Freedom to experiment and contribute strategically to brand-building ideas.

● A culture that values ownership, curiosity, and growth.

Bonus Points

● Experience in project management or production coordination.

● Knowledge of integrated marketing (ATL, Digital, BTL).

● Client-handling experience in lifestyle, education, or FMCG sectors.

📌 Senior Account Manager (Kozhikode)
🏢 Xpresso Global
📍 Kozhikode