About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A; transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, Australia & India and with the team of 300+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website: cloudlabsit.com

LinkedIn: CloudLabs Inc

Email us: [email protected]

What we offer:

- We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
- Competitive pay package.
- Attractive policy, medical insurance benefits, industry leading training.

Experience Required: 12+ years of Experience

Job Location: Gurgaon

Job Type: Onsite

Job Summary:

We are looking for a senior SAP S/4HANA Order-to-Cash (OTC) Lead Functional Analyst with 12+ years of SAP SD/OTC experience to support an SAP RISE / S/4HANA upgrade initiative. The candidate should have strong hands-on functional expertise, upgrade and defect-resolution experience, and the ability to independently lead the Outbound/OTC workstream and manage stakeholders.

Key Responsibilities

- Act as the single Outbound/OTC POC for SAP RISE upgrade activities.
- Independently lead the SAP S/4HANA Order-to-Cash workstream and manage business and IT stakeholders.
- Coordinate with Outbound Architects, SMEs, technical teams,



and other functional teams.
- Analyze, troubleshoot, and resolve upgrade-related defects.
- Work closely with ABAP/technical teams to identify root causes and implement appropriate solutions.
- Assess the impact of upgrade changes on existing OTC processes, configurations, enhancements, interfaces, and integrations.
- Lead functional testing, SIT, regression testing, UAT support, defect resolution, and deployment readiness.
- Manage dependencies and integration points with FI, MM, EWM/WM, logistics, and other SAP modules.
- Prepare/review functional specifications and work with technical teams on enhancements, interfaces, reports, and forms.
- Track risks, issues, dependencies, and deliverables and drive them to closure.
- Provide regular status updates to project leadership and proactively escalate critical issues.
- Support cutover, deployment, hyper care, and post-upgrade stabilization activities.

Required SAP SD/ OTC Functional Skills

- 12+ years of hands-on SAP SD / Order-to-Cash experience, with strong S/4HANA exposure.
- Strong end-to-end understanding of Order-to-Cash processes, including Sales Order → Delivery → Picking/Packing → PGI → Billing.
- Strong configuration experience in:
- Sales document types
- Item categories and schedule line categories
- Copy control
- Pricing procedures and condition techniques
- Partner determination
- Text and output determination/management
- Incompletion procedures
- Availability Check / ATP
- Shipping and delivery processing
- Billing and invoice processing
- Returns, credit/debit memos, and cancellations
- Credit management
- Account determination




- Strong understanding of Business Partner and SD master data in S/4HANA.
- Good understanding of outbound logistics and integration with WM/EWM.
- Strong integration knowledge across SD-FI, SD-MM, SD-WM/EWM, and related logistics processes.
- Experience troubleshooting IDocs, interfaces, output issues, and integration failures related to OTC.
- Ability to perform root-cause analysis for complex functional and cross-module issues.

Lead Functional Analyst Skills

- Ability to independently gather and analyze business requirements and translate them into SAP solutions.
- Perform fit-gap and impact analysis and recommend appropriate solutions.
- Prepare clear functional specifications for developments and enhancements.
- Work effectively with ABAP developers, integration teams, architects, and other functional consultants.
- Strong experience with configuration, unit testing, SIT, UAT, regression testing, and defect management.
- Ability to review existing customizations and assess their impact during an S/4HANA upgrade.
- Strong stakeholder management and communication skills.
- Ability to lead discussions with business teams, architects, SMEs, and technical teams.
- Solid ownership and ability to work independently with minimal supervision.
- Experience coordinating offshore/onshore or cross-functional teams is preferred.

SAP RISE / Upgrade Experience

- Hands-on experience with SAP S/4HANA or SAP RISE upgrade projects is strongly preferred.
- Experience analyzing and resolving defects introduced during an upgrade.
- Understanding of upgrade impact on existing configuration, custom developments, interfaces, and business processes.
- Experience supporting regression testing and validating critical OTC processes after an upgrade.
- Familiarity with upgrade-related remediation, testing, cutover, and stabilization activities.
- Upgrade experience is preferred but not mandatory for candidates with very strong S/4HANA OTC lead experience.

📌 SAP S/4HANA Order-to-Cash (OTC) Lead Functional Analyst (Gurugram)
🏢 CloudLabs
📍 Gurugram