:

Key Responsibilities :

SAP IBP Solution Partnership &

- Delivery Support :
- Partner closely with implementation vendors and system integrators during SAP IBP deployment activities.
- Contribute to solution discussions, design reviews, functional validation, and deployment planning.
- Provide internal IT leadership and governance for design, configuration, master data, integrations, and enhancements across SAP IBP workstreams.
- Ensure SAP IBP solutions align with enterprise architecture standards and long-term business objectives. Accountable for detailed document requirements, requirement traceability, and translation into functional requirements.
- Support business requirement clarification and ensure alignment with enterprise standards and operational needs.
- Participate in fit-gap sessions, testing activities, defect triage, and deployment readiness reviews.
- Ensure successful knowledge transfer from implementation partners to internal support teams.

Application Support &

- Service Management :
- Serve as a key IT support lead for SAP IBP applications and related integrations.
- Support incident management, root cause analysis, defect resolution coordination, and issue prioritization.
- Partner with business users and support teams to troubleshoot planning, integration, and data-related issues.
- Monitor application stability, integration performance, and operational health of SAP IBP services.
- Coordinate support activities across internal IT teams, SAP partners, and third-party providers.
- Participate in production support processes including :
- Incident management
- Service requests
- Problem management
- Defect tracking
- Support governance

Continuous Improvement &

- Enhancement Delivery :
- Drive small enhancement initiatives and continuous improvement activities across SAP IBP planning capabilities.
- Evaluate opportunities to optimize planning processes, reporting, integrations, and user experience.




- Support backlog management and prioritization of enhancement requests.
- Coordinate testing and validation activities for system changes and releases.
- Support change management and training activities related to enhancements and process updates.

Release, Upgrade &

- Testing Support :
- Support SAP IBP quarterly release planning, regression testing, and impact assessments.
- Coordinate upgrade testing activities with business and IT stakeholders.
- Assess impact of SAP roadmap changes, new functionality, and integration updates.
- Support validation and documentation activities required for regulated environments where applicable.
- Assist in development and execution of SIT/UAT testing strategies.

Integration &

- Technical Coordination :
- Support integration activities between SAP IBP and SAP S/4HANA environments.
- Collaborate with integration and middleware teams supporting :
- SAP Cloud Integration (CI/CPI)
- SAP BTP
- RTI/SDI frameworks
- APIs and enterprise integrations
- Help ensure data quality, integration reliability, and process continuity across planning systems.
- Assist with troubleshooting complex integration and master data issues.

Stakeholder Engagement :

- Partner with supply chain, manufacturing, planning, and business process teams globally.
- Act as a trusted advisor and functional liaison between business stakeholders and IT delivery teams.
- Support user adoption, operational readiness, and ongoing business engagement activities.
- Contribute to governance meetings, operational reviews, and roadmap planning discussions.

Required Qualifications :





- Bachelors degree in Information Technology, Engineering, Supply Chain, or related field.
- 10 years of SAP supply chain planning experience.
- Strong hands-on experience supporting SAP IBP environments including :

1.

Demand

Planning

2.

Supply

Planning

3.

Inventory

Optimization

- Experience supporting large-scale SAP transformation programs.
- Strong understanding of supply chain planning processes including :
- demand forecasting
- supply planning
- inventory optimization
- S&OP; / Integrated Business Planning
- Experience supporting SAP IBP integrations with SAP S/4HANA.
- Hands-on experience with :
- SAP Cloud Integration (CI/CPI)
- SAP BTP
- enterprise integration frameworks
- Experience supporting application operations, incident management, enhancements, and release activities.
- Experience coordinating testing activities including SIT and UAT.
- Robust analytical, troubleshooting, and communication skills.
- Ability to collaborate effectively with implementation partners and cross-functional global teams.

Preferred Qualifications :

- Experience in Medical Device, MedTech, Life Sciences, or regulated manufacturing industries.
- Experience supporting greenfield SAP transformation programs.
- SAP IBP certification(s) preferred.
- Experience with SAP Analytics Cloud (SAC) is a plus.
- Familiarity with Agile and IT service management processes.
- Experience working within validated or regulated application environments is a plus.

Success Factors :

- The successful candidate will :
- Serve as a strong internal SAP IBP functional and support leader.
- Build effective partnerships with implementation providers and business stakeholders.
- Drive operational stability and continuous improvement of planning platforms.
- Bring a proactive, service-oriented mindset to enterprise application support.
- Help establish sustainable long-term support capabilities for SAP IBP solutions.

📌 SAP IBP Functional & Support Lead (India)
🏢 Futurestep Recruitment Services
📍 India