Company Description Conversive, the AI platform behind SMS-Magic, is the world’s first Intelligent & Empathetic Conversations AI Platform, transforming how businesses engage customers with trust, care, and compliance. With over 18 years of experience, the company supports fast-growing startups and global enterprises across healthcare, financial services, real estate, education, staffing, and wellness. Conversive enables AI-orchestrated, compliant conversations across SMS, WhatsApp, social media, RCS, and voice to enhance customer experience and operational efficiency.

Trusted by more than 5,000 organizations worldwide, it integrates seamlessly with leading CRMs such as Salesforce and Zoho. Built on ISO 27001:2013–certified, enterprise-grade infrastructure, Conversive empowers teams to drive measurable growth, efficiency, and long-term customer loyalty.

Role Description The Sales Team Lead is a full time, on-site role based in Bengaluru South, responsible for guiding and optimizing the performance of the sales team. This role includes setting daily and weekly sales targets, monitoring progress, and providing coaching to ensure consistent achievement of goals.

The Sales Team

Lead will oversee pipeline management, review key metrics, and collaborate with marketing and customer success to align strategies and campaigns. Day-to-day responsibilities include leading team meetings, supporting team members on complex deals,



handling escalated customer inquiries, and ensuring high-quality customer interactions. The role also involves preparing sales reports, contributing to forecasting, and recommending process improvements to strengthen revenue growth and customer satisfaction.

Qualifications

- Strong Sales skills with experience in managing pipelines, closing deals, and meeting or exceeding revenue targets.
- Proven Team Management abilities, including coaching, performance monitoring, and building a collaborative, accountable team culture.
- Excellent Communication skills, with the ability to present ideas clearly, lead meetings, and engage effectively with customers and internal stakeholders.
- Customer Service orientation, with a focus on responsive, empathetic interaction and resolving escalations to maintain long-term relationships.
- Robust Analytical Skills to interpret sales data, identify trends, and make data-informed decisions for strategy and process improvement.
- Relevant experience in B2B SaaS or technology solutions, preferably in CRM, messaging, or AI-driven platforms.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in sales leadership roles.
- Comfort working in a fast-paced environment, with strong organizational skills and the ability to prioritize multiple initiatives.

📌 Sales Team Lead (Bengaluru)
🏢 SMS-Magic
📍 Bengaluru