19 Aug
|
DU Squad
|
Delhi
– Sales Executive (Inbound)
Experience Required: Minimum 2 Years
Role Overview The Sales Executive (Inbound) will be responsible for managing inbound customer inquiries, delivering excellent service, addressing concerns, and guiding customers toward the right solutions. The role requires strong communication skills, problem-solving ability, and a customer-centric approach.
Key Responsibilities
Handle inbound queries through various communication channels.
Provide product/service information and support to customers.
Recommend suitable solutions to inquiries, ensuring high satisfaction.
Maintain accurate and detailed records of customer interactions.
Build robust rapport with customers to elevate overall experience.
Collaborate with internal teams for smooth query resolution.
Required Skills & Qualifications*
Excellent verbal and written communication in English.
Strong customer handling and convincing skills.
Ability to remain patient and professional during challenging interactions.
Basic technical competency for using CRM or support tools.
Adaptability to fast-paced and dynamic work environments.
Preferred Experience
Proven experience in inbound sales/customer support roles.
- Prior experience in remote or night shift operations preferred.
📌 Sales Executive (Delhi)
🏢 DU Squad
📍 Delhi