Job Description

We are seeking an experienced and detail-oriented Housekeeping Manager to lead our housekeeping operations in Hyderabad, India. In this pivotal role, you will oversee the day-to-day operations of the housekeeping department, ensuring exceptional cleanliness, organization, and presentation standards across all guest rooms, public areas, and back-of-house spaces. You will manage team scheduling, conduct quality inspections, and drive staff training initiatives while maintaining our commitment to world-class guest service and operational excellence. This is an chance to lead a energetic team, foster a culture of continuous improvement, and make a meaningful impact on our guests' experiences.
Lead and supervise daily housekeeping operations, managing team assignments, productivity expectations, and performance metrics to ensure departmental goals are consistently met
Conduct thorough room and public area inspections to verify cleanliness standards, maintenance requirements, and guest readiness, maintaining detailed documentation of findings
Train and develop team members on service standards, safety protocols, chemical handling procedures, and room care techniques, fostering a culture of excellence and accountability




Collaborate effectively with Front Office, Engineering, Maintenance, and Food & Beverage departments to manage guest requests, coordinate room status updates, and resolve operational challenges
Ensure strict compliance with local health and safety regulations, sanitation policies, and organizational standards, maintaining comprehensive compliance documentation
Support recruitment, onboarding, scheduling, and performance management activities, contributing to team development and career progression initiatives
Monitor and manage inventory levels of linens, guest supplies, amenities, and cleaning materials, optimizing ordering processes and controlling departmental costs
Prepare and coordinate special guest room setups, VIP accommodations, and follow-up services, ensuring personalized attention and service recovery when needed
Maintain lost and found documentation, conduct property-wide cleanliness inspections, and address maintenance concerns proactively
Perform manager-on-duty responsibilities as assigned, demonstrating leadership by example and delivering exceptional guest service recovery in all situations

📌 Housekeeping Manager Hyderabad
🏢 Ibis
📍 Hyderabad