A Sales Coordinator supports the sales team by handling administrative, operational, and customer coordination tasks so sales representatives can focus on selling. The exact responsibilities vary by company, but typically include.

Core Functions of a Sales Coordinator:-

1) Order Processing

- Receive and process customer orders.

- Verify pricing, product availability, and order details.

- Coordinate with the warehouse or production team for order fulfillment.

2) Customer Support

- Respond to customer inquiries about products, pricing, and order status.

- Resolve routine customer issues or escalate them when necessary.

- Maintain positive customer relationships.

3) Sales Administration

- Prepare quotations, proposals, and sales contracts.

- Maintain customer records in the CRM or ERP system.

- Organize sales documents and files.

4) Coordination Between Departments

- Liaise with production, logistics, finance, and procurement teams.

- Ensure timely delivery of products and services.

- Coordinate schedules and communication between internal teams and customers.

5) Sales Reporting

- Generate daily, weekly, and monthly sales reports.

- Track sales targets and performance.

- Analyze sales data and identify trends.

6) Inventory Coordination

- Monitor stock levels.

- Coordinate with inventory and purchasing teams to avoid stock shortages.

- Update the sales team on product availability.

7) Meeting and Schedule Management





- Schedule appointments and meetings for sales representatives.

- Organize travel arrangements if required.

- Prepare meeting agendas and presentation materials.

8) CRM Management

- Update customer information.

- Track leads and sales opportunities.

- Maintain accurate sales records.

9) Documentation

- Prepare invoices, delivery notes, and purchase orders.

- Maintain compliance with company documentation standards.

- Archive sales-related records.

10) Sales Team Support

- Assist in preparing presentations and marketing materials.

- Coordinate promotional campaigns.

- Support onboarding and training of new sales staff.

Requirements

Required Education:- Bachelor's degree in any field.

1–3 years of experience in sales

Key Skills Required:-

- Robust communication and interpersonal skills

- Organization and time management

- Attention to detail

- Problem-solving ability

- Customer service orientation

- Proficiency in Microsoft Excel and Office applications

- Experience with CRM and ERP systems (such as Salesforce, SAP, Oracle, or Zoho CRM)

- Ability to multitask and prioritize work

Typical Key Performance Indicators (KPIs)

- Order processing accuracy

- On-time order fulfillment

- Customer satisfaction

- Sales report accuracy

- Response time to customer inquiries

- CRM data accuracy

- Sales team support efficiency

📌 Sales Coordinator only for Female (Aurangabad)
🏢 Sydler Electronics
📍 Aurangabad