Handle the Customers/ Clients
Manage all the back office work related to customer relationship management
Handle post sales process i.e. preparing agreements, formalities required for registration of the agreements, generates demand letter, NOC’s required by banks, etc.
Prepare possession letters, demand letters, parking letters, etc.
Fix up registration dates with clients
Create database of exiting as well as current clients to send e-mail and cold calling about recent and ongoing projects
Handle customer grievances, Complaints
Ensure on time recovery from customers by follow ups, meetings
Collect all the needful documents from the client for booking/ agreement process
Coordination with Bank regarding client’s loan process, payment schedule, etc
Collect/ Coordinate with banker for Sanction letter, OCR’s from clients




Coordination & Confirmation of the payments with Accounts department & generate payment receipts accordingly
Auditing of the flats/shops before possession/handover of the said premises to the customer
Maintaining all the documentation part properly & neatly before & after possession
Ensure all the entries are properly done in the software as well

Job Type: Full time

Pay: Up to ₹50,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Provident Fund

Application Question(s):
What is your current salary?
What is your Expected Salary?

Education:
Bachelor's (Required)

Experience:
CRM - Real Estate: 3 years (Required)

Work Location: In person

📌 Senior Crm Executive Pune
🏢 Windsor Shelters
📍 Pune