Bengaluru, Karnataka
Job Summary
The Track Lead in Support & Operations plays a pivotal role in managing operational excellence, focusing on continuous improvement and problem-solving to meet client Service Level Agreements (SLAs). This position empowers teams through effective people management, ensuring that support services align with client expectations while driving innovation and efficiency in processes.
Key Responsibilities
Enhance Operational Systems Using Microsoft Identity Manager And Active Directory To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Thereby Supporting Strategic Organizational Planning.
Analyze Client Requirements And Ensure The Support Team Utilizes Oracle Identity Manager And Active Directory To Meet And Exceed Client Expectations.
Lead And Mentor The Project Team, Fostering Transparent Communication Of Project Goals And Utilizing Microsoft Identity Manager To Facilitate Effective Teamwork And Collaboration.
Introduce Creative Ideas For Process Development Leveraging Microsoft Identity Manager And Active Directory,



Driving Overall Organizational Progress And Efficiency.
Provide Tailored Solutions Using Microsoft Identity Manager And Oracle Identity Manager That Meet Customer Needs Within The Operational Workplace, Leading To Positive Business Outcomes.
Skill Requirements
Strong Understanding Of Microsoft Identity Manager And Active Directory
Proficient In Oracle Identity Manager
Excellent Problem-Solving And Continuous Improvement Skills
Ability To Lead And Mentor Teams Effectively
Robust Communication Skills

Other Requirements
Optional But Valuable: Microsoft Certified: Identity And Access Administrator Associate
Optional But Valuable: Oracle Identity Management 11G Essentials Certificatio
body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

📌 Track Lead Microsoft Forefront Identity Manager, Azure Active Directory Bengaluru
🏢 HCLTech
📍 Bengaluru