Responsible for answering, resolving customer issues, and upselling through phone within a growing customer base
Identify and relate with various customer needs and scenarios
Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner
Offer new products that will showcase a holistic package of perks to strengthen customer branding, increase customer revenue and productivity
Remain updated in client and industry led processes, technology applications, utilities, and products
Utilize various client based tools and applications for customer management and servicing
Transfer customers to appropriate departments when required
Conduct data entry, documentation, and case management




Work and partner with others within a team-based environment
Achieve and maintain required metrics and goals

Education Qualification - High school Diploma / Graduate any will do.

Minimum 6 months of experience in Sales (any industry).

Excellent verbal and written communication skills.

Solid problem-solving skills and ability to work in a team-oriented setting.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Applicant Customer Service/sales Professional Mumbai
🏢 Sutherland
📍 Mumbai