Head of CRM Software Business

Location:
Noida, Sector 62 (Work from Office)
Experience:
8+ years

Employment Type:
Full time

Reports To:
[CEO / VP – Sales]

About the Role

We are looking for a agile and results-driven
Head of CRM Software Business
to lead and scale our CRM software vertical. This is a senior leadership role responsible for owning the business end-to-end — from strategy and go-to-market to sales, partnerships, customer success, and P&L.; The ideal candidate brings deep, hands-on expertise across leading CRM platforms (Salesforce, HubSpot, Pipedrive, Leadsquared, Kylas, etc.) and a proven track record of building and growing SaaS/CRM software businesses.

Key Responsibilities

Business Strategy & P&L;
Own the overall strategy, growth roadmap, and P&L; for the CRM software business.
Define and execute the go-to-market (GTM) strategy to drive revenue, market share, and profitability.
Set annual and quarterly business targets and ensure consistent achievement.

Sales & Revenue Growth




Lead the end-to-end sales cycle for CRM software — lead generation, demos, negotiation, and closure.
Build and manage a high-performing sales team; define KPIs and drive accountability.
Develop pricing, packaging, and positioning strategies for CRM offerings.

Product & Solutioning
Partner with product and tech teams to align CRM offerings with market needs.
Advise clients on CRM implementation, customization, and best practices across platforms like Salesforce, HubSpot, Pipedrive, Leadsquared, and Kylas.
Stay ahead of CRM industry trends, competitor products, and emerging technologies.

Partnerships & Alliances
Build and manage strategic partnerships with CRM vendors, resellers, and technology partners.
Explore current channels and alliances to expand market reach.

Customer Success & Retention
Ensure high levels of customer satisfaction, product adoption, and retention.
Oversee onboarding, implementation, and post-sales support processes.

Team Lead

📌 Head Of Crm Software Business Noida (India)
🏢 Comhard Technologies
📍 India