JOB OVERVIEW
Responsible for receiving & processing reservations through Phone Calls, E-mails & Website.
Ensure Accurate Booking Information.
Actively Up-sell & Cross sell the products & Services.
Effective communication with the clients.
Regular & consistent communication with the Operation team.
Responsible for reservation enquiries pertaining to M&G; & Lounge services.
Effectively use available reservation system to capture all the required information.

Requirements

QUALIFIED QUALIFICATION:
Diploma or BSc/BHM in Hotel or Hospitality Management/Aviation, Travel & Tourism/Graduate/Master’s in any discipline.

REQUIRED SKILLSETS: -
Excellent Communication Skills
Basic Understanding of Reservations Process
Understanding of Hospitality Industry
Customer Oriented
Positive Attitude
Familiarity with Hospitality Industry Standards
Eager to learn.
Personal grooming and etiquette

Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.

📌 Eh Snm Asores Delhi
🏢 Encalm Hospitality
📍 Delhi