18 Aug
|
DC Consultants
|
Mumbai
18 Aug
DC Consultants
Mumbai
Job Description:
We are having an urgent opening for the position of Sr. Executive Project Logistics-Export Documentation for a reputed company in Logistic and Freight Forwarding Industry at Mumbai (Andheri (E)) Location.
Job Description:
Reporting to the country Project logistics Manager, the senior Executive as Service Representative is to provide an effective and effective customer service to all internal and external OIA customers by utilizing excellent, in-depth knowledge of company products, policies and procedures and shipping methods and shipment terms.
Key Responsibilities:
Coordination with shipping line for OOG /ODC / FR /OT cargo as well General cargo including FCL and LCL shipment rates –Export shipments for Pan India Business structure.
Rates filing with carriers and arrange the booking with all top shipping lines, consolidators or NVOCC
Coordination with IATA agent for AIR exports rates and services.
Handling and managing general cargo and project shipments, incl. full operational (technical) and cost control / profitability(commercial)
aspects with respect to Exports.
Assist and communicate regularly with customers with inquiries. Receive and process customers’ orders in a timely and qualified manner.
Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances
Ability to generate spot quote with carrier and good strength to further negotiation.
Good command on cw1 for generation of digital shipment job and upload all event with supporting in E-docs
Well aware operation task which need to capture in cw1 timely manner.
Positive control on carrier online booking and SI submission on priority.
Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements
Troubleshoot and resolve non-routine or complex issues / escalations with professionalism and in line with the co
📌 Sr Executive Project Logistics Export Documentation Mumbai Andheri
🏢 DC Consultants
📍 Mumbai