Position: Airport Ground Staff

Company: Airstriprealtech

Location: Mumbai, Maharashtra, India

Contract Details: Full-time

Airstriprealtech is a leading airport-based company in Mumbai, Maharashtra, India. We are currently seeking dedicated and customer-oriented individuals to join our team as Airport Ground Staff.

As an Airport Ground Staff, you will play a crucial role in ensuring smooth and efficient operations at the airport. Your main responsibility will be to assist and provide services to passengers, including check-in, baggage handling, and boarding. You will also be responsible for maintaining the cleanliness and safety of the airport premises.

Key Responsibilities:
Greet and assist passengers at the check-in counter, ensuring a smooth and efficient check-in process
Handle passenger baggage and ensure it is properly tagged and loaded onto the correct flight
Provide information and assistance to passengers regarding flight schedules, boarding procedures, and airport facilities
Assist passengers with special needs, such as elderly or disabled individuals,



and ensure their comfort and safety
Monitor and maintain the cleanliness of the airport terminal, including restrooms, waiting areas, and boarding gates
Respond to customer inquiries and complaints in a skilled and courteous manner
Collaborate with other airport staff, including security personnel and airline crew, to ensure a protected and efficient operation
Adhere to all airport and airline regulations and procedures
Handle any emergency situations that may arise, following proper protocols and procedures
Continuously update and maintain knowledge of airline policies, procedures, and services
Handle cash transactions for excess baggage fees and other services provided by the airline

Requirements:
High school diploma or equivalent
Excellent communication and customer service skills
Ability to work in a quick-paced and dynamic environment
Physically fit and able to lift he

📌 Airport Ground Staff Job Airport Based Mumbai
🏢 Airstriprealtech
📍 Mumbai