About Us

An award-winning global healthcare solutions provider, ID Medical is dedicated to connecting and supporting the Healthcare Specialists and Organisations who take care of our health every day.

We are a quick-growing organisation working closely with healthcare providers across the United States.

SUMMARY OF ROLE

The Client Coordinator works as part of the ID Medical Team supporting its business partner Aya Healthcare. In this role you will be supporting the Account Management team using your organisational, data management and administrative coordination skillsets. This role is responsible for making sure that the services of healthcare professionals are delivered accurately and on-time and acts as a key point of coordination between sales, operations and the client.

GUIDE TO RESPONSIBILITIES

Resourcing/Coordination
Demonstrable understanding of Nursing & Allied Health Professionals, Specialities and requirements
Accurately match clinicians’ availability against Clients open requirements




Manage job postings and shift updates within Aya’s CRM/technical platform
Oversee clinicians’ confirmations and status changes once contracts have been signed

Administration & Operational Support
Manage tickets and administrative workflows against each client
Generate and maintain data reports focused on performance and fulfilment metrics
Prepare & analyse daily staffing trends to optimise resources

Team Work
Solid communication skills working effectively as part of a team, tracking and sharing knowledge for insight
Collaborate across departments to trouble shoot and make adjustments for efficiency

REQUIREMENTS
ESSENTIAL EXPERIENCE 2 years experience in customer service, admin support, or coordination roles PREFERABLY WORKING WITH US/UK ORGANISATIONS.
Degree Educated or similar
Healthcare Staffing Experience ESSENTIAL
ESSENTIAL EXPERIENCE OF WORKING WITH ATS/CRM SYSTEMS
Strong organizational skills WITH ATTENTION TO DETAIL
ESSENTIAL EX

📌 Client Coordinator Pune
🏢 ID Medical
📍 Pune