Job Title: IT Manager (Linux | VoIP | Cloud)

Location: Ahmedabad

Experience: 5–10 Years

Industry: Product-Based IT Company (Telecom / VoIP / Cloud Solutions)

Job Summary:

We are hiring an experienced IT Manager to manage and optimize our cloud-based and Linux infrastructure. The role requires strong expertise in VoIP technologies, system performance, and high-availability settings to ensure seamless delivery of telecom and software products.

Key Responsibilities:
Manage and maintain Linux servers and cloud infrastructure (AWS/Azure/On-Prem)
Monitor system performance and ensure 99.9% uptime and availability
Implement and manage security measures (Firewall, VPN, SIP security)
Handle deployment, scaling, and optimization of IT infrastructure
Lead the IT team and ensure smooth internal and client coordination
Ensure SLA compliance and quick incident resolution
Troubleshoot issues related to VoIP, Dialer, and Contact Center solutions
Maintain backup, disaster recovery, and failover mechanisms
Collaborate with DevOps and development teams for product releases

Required Skills:
Strong knowledge of VoIP protocols (SIP, RTP)
Hands-on experience in Linux Administration (Ubuntu, CentOS, RHEL)
Experience with MySQL / MariaDB




Solid understanding of Networking (TCP/IP, NAT, QoS, VPN)
Experience with monitoring & logging tools (Nagios, Zabbix, Grafana, etc.)
Strong leadership and team management skills
Excellent problem-solving and analytical abilities
Client communication and escalation handling

Documentation & Compliance:
Maintain proper documentation including:
Network diagrams
SOPs and runbooks
Ensure compliance with:
Data security standards
Industry regulations

Preferred Qualifications:
Experience in multi-server and high-availability environments
Certifications such as RHCE / RHCSA / CCNA
Experience in product-based IT or telecom company

Key Competencies:
Leadership & Decision Making
Time Management & Multitasking
Analytical Thinking
Ownership & Accountability

Key Metrics (KPIs):
System uptime & infrastructure performance
Call quality & VoIP connectivity
SLA adherence & incident resolution time
System security & compliance standards

Perks & Advantages:
Work on advanced Telecom & Cloud products
Leadership role with high ownership
Growth-driven and agile environment

📌 It Manager Linux Voip Cloud Ahmedabad
🏢 Elision Technologies
📍 Ahmedabad