Hiring Quality Auditor for a Reputed/MNC company located at Chandigarh

Requirements

Key Responsibilities:-

- Conduct regular quality audits on processes, calls, transactions, or deliverables as per

- defined quality standards.

- Evaluate performance against established quality parameters and compliance

- guidelines.

- Identify gaps, errors, and areas of improvement and share detailed audit findings with

- managers.

- Prepare and maintain quality audit reports, scorecards, and MIS.

- Provide constructive feedback and training to team members to improve performance

- and quality output.

- Participate in root cause analysis and recommend corrective and preventive actions.

- Support process improvement initiatives and quality enhancement projects.

- Coordinate with operations, training, and management teams to drive quality

- compliance.

Skills Required:-





- Strong analytical and problem-solving skills

- Excellent attention to detail

- Good communication and presentation skills

- Ability to provide feedback in a qualified and constructive manner

- Sound knowledge of quality frameworks, audit processes, and SOPs

- Proficient in MS Excel, MS Word, and reporting tools

- Ability to work independently and meet deadlines

Qualifications :-

- Graduate/Postgraduate in any discipline

- Certification in Quality/Auditing (preferred but not mandatory)

Experience :-

- 3–8 years of experience in a Quality Auditor or Quality Analyst role

- Experience in Travel industry / BPO / KPO / Operations / Service Industry

📌 NVAG - Quality Auditor (Chandigarh)
🏢 Vasudha Business Solutions
📍 Chandigarh