18 Aug
|
Hunarstreet Technologies
|
Maharashtra
18 Aug
Hunarstreet Technologies
Maharashtra
Role &
Responsibilities: β Build and maintain high energy positive team spirit, strengthen bonding between artists and other team players. β Managing the day-to-day operations of the studio, including overseeing walk-in clients and providing exceptional service to customers to turn them into repeat clients. β Manage studio atmosphere and hygiene as per the company standards, keeping the Aliens vibe alive all the time. β Provide personalized customer service to create an immersive experience for each customer. β Strictly adhere to studio operational SOPs & Processes β Handle inbound queries of the clients, manage appointments, book consultations. β Arrange training sessions for the artists for their skill development. β Developing and implementing sales strategies to increase studio sales & following up with potential sales leads. β Preparing a roster for the team and managing artist transfers and guest spots to ensure that the studio is fully staffed at all times. β Coordinating with the design team and clients to deliver designs on time and meeting client expectations. β Communicating with the HQ sales team to increase sales and identifying process gaps to help the HQ improve processes. β Managing customer complaints and objections in a professional and effective manner.
β Providing daily, weekly, and monthly reports to the reporting manager to keep them informed of the studio's performance. β Accurately maintaining the CRM and data entry to improve data health and drive data-driven decisions for business growth. β Managing daily cash, depositing it in the bank, and updating the records. β Maintaining employee accommodation provided by the company, and being responsible for keeping it clean and free of nuisances.
Mandatory Skill Sets: β Graduate (Any Stream) β Preferred Industry - Real Estate / Automobile / Jewellery, Not specific but good to have. β Positive knowledge/background of the retail industry experience is preferred. β Excellent verbal, written and interpersonal communication skills. β Must be self-motivator and self-starter. β Focused on Sales & Quality customer service. β Solid time management skills. β Must be able to effectively deal with people at all levels inside and outside of the Company. β Prior experience in a similar role, such as customer service, sales, or operations management, could be beneficial. β Ability to multitask and successfully operate in a fast paced, team workplace
📌 Studio Manager Premium Tattoo Brand Maharashtra
🏢 Hunarstreet Technologies
📍 Maharashtra