18 Aug
|
Clocktos Infotech
|
Chennai
18 Aug
Clocktos Infotech
Chennai
Key Responsibilities
Develop in-depth knowledge of Clocktos products, including their features, functionalities, and business advantages, to effectively assist clients and address product-related queries.
Build and maintain robust relationships with clients by understanding their requirements, resolving concerns, and ensuring a seamless customer experience through calls, emails, and remote support tools such as AnyDesk.
Conduct onboarding and training sessions for clients and end users to help them effectively use Clocktos solutions and maximize product adoption.
Collaborate with the Sales and Marketing teams to support client meetings, product presentations, and live demonstrations, effectively communicating the value of Clocktos solutions.
Lead product demonstrations for prospective and existing clients,
showcasing key features and explaining how the solution addresses their business needs.
Prepare and maintain client-facing resources, including user guides, FAQs, troubleshooting documents, and best practices, to enhance customer support and engagement.
Act as the primary point of contact for assigned clients, ensuring timely follow-ups, issue resolution, and long-term relationship management.
Provide in office client support and be willing to travel as required to strengthen customer relationships and ensure successful product implementation.
Pay: Up to ₹31,605.51 per month
Work Location: In person
📌 Customer Relationship Manager Chennai
🏢 Clocktos Infotech
📍 Chennai