Hybrid role-AI & Optimization-Delivery Lead-Noida, Pune, Bangalore, Gurgaon

Hybrid role-AI & Optimization-Delivery Lead-Noida, Pune, Bangalore, Gurgaon

19 Aug
|
Bot Tech
|
Noida

19 Aug

Bot Tech

Noida

AI & Optimization-Delivery Lead

6+ yrs

Noida, Pune, Bangalore, Gurgaon- Hybrid

Key Focus Areas

- Metrics- NPS, Containment Rate, Authentication Rate etc.
- AI Agent Performance Management & Optimization
- Data Analytics & Insight Generation
- KPI Monitoring & Continuous Improvement
- Voice AI / Conversational AI Optimization
- Contact Center Transformation & Automation – CCAI
- Post-Implementation Performance Governance & Optimization

📌 Hybrid role-AI & Optimization-Delivery Lead-Noida, Pune, Bangalore, Gurgaon
🏢 Bot Tech
📍 Noida

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