About Us:

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 76,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

Job title: Head of LCL & CRM Products – IMEA region

Job Location: Mumbai

Purpose of the Role:

Translate global product growth strategy into actionable business plan and drive execution in the respective region. Lead and manage LCL & CRM products to achieve product growth ambition and support Maersk Logistics & Services (L&S;) overall growth strategy. Directly responsible for the regional P&L; result of LCL & CRM and ensure profitable growth for each.

Continuously improve product maturity and enhance product competitiveness to support long-term sustainable growth. Act as member of global product leadership team and contribute to defining long-term product growth plan. Build motivated and engaged organization in the region.

Key Responsibilities:

Plan and execute growth strategy in the respective region

- Develop and execute regional business plan to deliver the growth target
- Promote and elaborate product value propositions to commercial team and customers




- Guide product solutioning in the region to meet customers’ needs
- Guide price setting strategy in the region to achieve growth on target customer segments
- Drive sales pipeline performance on the product

Product Management and Development

- Be accountable and responsible for product P&L; in the region
- Product performance management of areas in the region
- Product go-to-market plan and marketing in the region
- Govern and control local variable cost (CFS, LTL etc.)
- Govern and control cost-to-serve (Direct fixed and variable SGA)

Drive Service Quality and Operation Excellence

- Drive and safeguard service quality meeting service standards and commitments to customers
- Drive and safeguard operation excellence to ensure the file handling hygiene
- Ensure financial reporting hygiene on the products P&L; in the region

Drive Digitalization and People development

- Execute product digitalization strategy and roadmap in the region to enable scalable growth
- Lead and develop product team in the region to deliver the target while keeping them motivated and engaged
- People performance management, talent development and organization development

Required Experience:

- 15+ years of experience in logistics industry with recent position at par with Head of Function.
- Hands-on experience with LCL product strategy and execution regional level.
- Should have managed P&L; for LCL Product across the areas in the region.
- Solid Leadership and decision-making skills.

📌 Head of LCL and CRM Products - IMEA Region (Mumbai)
🏢 A.P. Moller - Maersk
📍 Mumbai