JOB DESCRIPTIONFood Court SupervisorPosition Title:

Food Court Supervisor

Department

Housekeeping/ F & B Service

Employment

On the Payroll of the Property Owner

Reports To

Housekeeping Manager

Location

Multi-Brand Food Court Complex

Job Purpose The Food Court Supervisor shall represent the Property and be responsible for the smooth operation, upkeep, and management of all common areas and facilities within the food court premises. The role involves coordinating with multiple food brands/tenants, ensuring cleanliness, maintenance, safety, customer satisfaction, and compliance with lease obligations and operational standards.

The incumbent shall act as the primary liaison between the Landlord, Food Court Tenants, Housekeeping, Engineering, Security, and other support teams to ensure a safe, clean, and customer-friendly environment.

Key Responsibilities1. Food Court Operations Management

- Supervise the day-to-day functioning of all food court common areas.
- Coordinate with outlets to ensure smooth operations and adherence to property guidelines.
- Ensure outlets comply with operational policies, hygiene standards, waste disposal procedures, and common area usage norms.
- Monitor opening and closing activities of tenant outlets.




- Maintain harmonious relationships with tenants and address operational concerns promptly.
- Facilitate communication between tenants and the property management team.

2. Common Area Management
- Ensure all seating areas, walkways, service corridors, washrooms, and Guests touchpoints are maintained in excellent condition.
- Monitor the cleanliness, ambience, lighting, air-conditioning, music systems, and overall guest experience within the food court.

3. Housekeeping Supervision
- Supervise housekeeping staff deployed in the food court.

4. Guest Experience Management
- Maintain a pleasant and welcoming environment for guests.
- Address customer complaints related to common facilities, cleanliness, maintenance, and seating arrangements.
- Ensure prompt resolution of guest concerns and escalate major issues when required.

.Qualifications
- Graduate in Hotel Management.
- Minimum 3–5 years of experience in Food Court Operations/ Housekeeping

Required Skills & Competencies
- Leadership and supervisory skills.
- Understanding of housekeeping standards and maintenance coordination.
- Good communication and reporting skills.

Pay: ₹25,000.00 - ₹38,000.00 per month

Perks

- Food provided
- Health insurance

Work Location: In person

📌 Food Court Supervisor/Manager (Meerut)
🏢 Mak Choice Private
📍 Meerut