Collection Executive – Job Roles Customer Follow-up – Contact customers regarding pending/overdue payments.

Payment

Collection – Collect outstanding dues from customers as per company targets.

Field

Visits – Visit customers at their residence/workplace for payment follow-up.

Daily Target

Achievement – Achieve assigned collection and recovery targets.

Customer

Handling – Communicate professionally with customers and resolve basic payment-related queries.

Payment

Updates – Maintain accurate records of collections and update the system regularly. Documentation – Submit collection reports, receipts, and required documents on time. Skip/Delinquent Customer Follow-up – Track and follow up with customers who are avoiding or delaying payments. Team Coordination – Coordinate with the Supervisor/Team Leader regarding difficult cases and collection status.

Daily

Reporting – Submit daily visit, collection, and performance reports to the reporting manager. Compliance – Follow company policies, customer-handling guidelines, and collection procedures.

Recovery

Improvement – Take regular follow-ups to improve recovery performance and minimize overdue accounts.

📌 Field Collection Executive (Guwahati)
🏢 Nilachal Credit Management Private
📍 Guwahati