Description The candidate demonstrates excellent verbal communication skills and a clear, pleasant tone suitable for customer interactions. They are confident, persuasive, and possess solid listening abilities, ensuring effective engagement and resolution of queries. The individual is target-driven, adaptable to dynamic work environments, and comfortable handling high call volumes.

Additionally, they exhibit patience, professionalism, and a customer-centric approach, making them well-suited for calling and outbound/inbound calling responsibilities.

Responsibilities

- Make outbound calls professionally and efficiently.
- Communicate clearly and confidently with stakeholders to provide/get information.
- Maintain accurate records of calls, interactions, and outcomes in the system.
- Achieve daily/weekly calling targets and ensure timely follow-ups.
- Build and maintain positive relationships with stakeholders through courteous and empathetic communication.
- Adhere to company policies, scripts, and compliance guidelines during all interactions.
- Collaborate with team members and report progress or challenges to the supervisor.

Qualifications

Graduate 1 - 3 Years

📌 Executive (Noida)
🏢 EXL
📍 Noida