Responsibilities

- Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues) • Perform quality checks on recent and revised manuscript submissions following checklists and journal policy guidelines • Follow precise set of workflow protocols and ensure all manuscript requirements are met • Facilitate manuscript peer review through outreach to editors and reviewers as directed • Use KGL's cloud-based technology as a communication and productivity tool • Proofread and send decision letters and other correspondence to authors, editors, and reviewers • Complete all assigned tasks during scheduled hours and meet productivity expectations • Be a proficient user of the manuscript management system • Provide editor, reviewer,



and author technical support related to submission requirements and the submission system • Provide assistance to newer staff who may shadow experienced colleagues • Utilize KGL's cloud-based technology as a communication and productivity tool Requirements:
- A minimum of 0 -1 year working in the editorial office of a scholarly journal or have transferrable experience • Proficient use of standard office technology (e.g., Microsoft Office, teleconferencing, and G Suite) • Excellent oral and written communication skills • High Integrity, working standards, self starter

📌 Editorial Associate Trainee (Mumbai)
🏢 Knowledgeworks Global
📍 Mumbai