Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS - Handle inbound customer support queries related to branch banking and enterprise business solutions.
- Provide timely and accurate assistance to customers, ensuring high satisfaction.
- Work closely with banking teams to resolve issues and escalate when necessary.
- Maintain detailed records of customer interactions and transactions.
- Support enterprise clients by addressing their banking-related concerns effectively.
- Collaborate with internal teams to improve customer service processes.
- Adapt to energetic banking environments and customer needs.
- Uphold company policies and compliance standards during customer interactions.
📌 Customer Support Specialist - Branch Banking (Hosur)
🏢 Kotak Mahindra Bank
📍 Hosur
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