Who we areFounded in 2014 by Richa Singh and Puneet Manuja, YourDOST is one of India's first and largest holistic emotional wellness organisations. We help corporations, colleges and government organisations build resilient communities.

We are enabling leading corporates including, CK Birla Group, UpGrad, and educational institutions like IIT Madras, IIT Delhi, and IIM Bangalore to name a few. We believe in using a three-pronged approach for building a holistic emotional wellness program - Awareness, Training, and Individual Counseling.

We work with them through awareness modules, self-help tools, 1on1 counseling intervention, and organisation-level diagnostic and reporting.

Our offerings include Product Led Engagement, Assessments, 24x7 Instant Connect With Qualified Therapists, Leadership Programs, Manager Training and much more. We have partnered with 500+ clients including Corporates, Educational Institutions, and Government organisations counseling over 20 lakh Indians to date.

To learn more about us please visit www.yourdost.com

About the RoleWe are looking for a dynamic, committed individual with proficiency in South Indian languages to join YourDOST as Customer Success Managers I. This is an entry-level position within our Customer Success function, well-suited for someone eager to build a career in client relationship management. As a CSM I, you'll own a portfolio of B2B client accounts, serve as the primary point of contact for stakeholders, and help drive engagement, retention, and satisfaction across your accounts,



all while contributing meaningfully to our mission of workplace mental wellness.

What You'll DoManage and grow engagement across a portfolio of 15–20 client accounts

Cultivate strong working relationships with L1 stakeholders

Plan and execute webinars, programs, and campaigns to drive engagement

Analyze account data and prepare reports for stakeholders

Travel as needed to support client engagement

Flag and escalate red flags proactively

Work closely with cross-functional teams to ensure smooth delivery

What You Bring0–1 year of relevant experience

Proficiency in other South Indian languages (mandatory)

Solid time management and prioritization skills

Excellent verbal and written communication skills

Active listening, the ability to understand before responding

Confident presentation and planning abilities

Resilience and the ability to handle rejection constructively

Good to HaveA basic understanding of psychology

Familiarity with client businesses and organizational context

Working knowledge of Excel and presentation tools

Who You AreSelf-assured, yet open to growth and feedback

Someone who believes: "I am making a difference"

Patient, proactive, and optimistic

Adaptable, reliable, and flexible

Committed to meeting client deadlines

What Drives YouA genuine passion for mental health advocacy and breaking the stigma A hunger for personal and professional growth The belief that "Client win is my win"- success is mutual

📌 Customer Success Manager-Level 1(0-1 years) (Bengaluru)
🏢 YourDOST
📍 Bengaluru