Contact Person : HR Neetu Mehta - (phone hidden) Job Title : Customer Service Specialist Role &
responsibilities : Handle customer inquiries via phone. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs. Maintain accurate records of customer interactions and transactions. Resolve customer complaints in a professional and timely manner. Collaborate with team members to improve customer satisfaction.
Preferred candidate profile : Experience: 0-3 years.
CTC: 2.5 4LPA + Attractive Incentives Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Basic computer skills and familiarity with CRM systems. Strong problem-solving abilities and attention to detail.
High School
Diploma and Bachelor's degree preferred.
Perks and Benefits : Amazing work culture.
Complete
Day shift. 6 Days working 1 Roster off Attractive Incentives Positive chance for career progression.
📌 Customer Service Specialist (Gurugram)
🏢 Policybazaar.com
📍 Gurugram
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