Customer Service Intern

Company: Kylrx AI

Position: Customer Service Intern

Location: Remote

Duration: 6 months

Stipend: ₹5,000 per month

About Kylrx AI

Kylrx AI is an AI-powered HRMS platform that helps organizations manage HR operations including employee management, attendance, leave, payroll, performance, assets, and workforce analytics.

Role Overview

We are looking for a Customer Service Intern who is confident in communicating with clients, enjoys helping people, and is willing to learn our HRMS platform.

You will interact directly with existing and prospective clients, understand their requirements, provide product demonstrations, answer basic queries, and coordinate with the internal team to ensure a smooth customer experience.

Key Responsibilities

- Communicate with clients through calls, WhatsApp, email, and online meetings.
- Conduct product demos of Kylrx AI for prospective and existing clients.
- Understand client requirements and explain relevant Kylrx AI features.
- Assist customers with basic product-related questions and issues.
- Follow up with prospects after product demonstrations.
- Coordinate with the product/technical team when an issue requires further assistance.
- Maintain records of customer conversations, demos, feedback, and follow-ups.
- Collect customer feedback and share suggestions with the internal team.
- Support onboarding of new customers when required.




- Learn the Kylrx AI platform and stay updated on new features.

Requirements

- Good communication and interpersonal skills.
- Comfortable speaking with clients over phone and video calls.
- Basic knowledge of computers and MS Office/Google Workspace.
- Ability to confidently explain software products.
- Valuable English communication; Hindi or other regional languages will be an advantage.
- Positive attitude and willingness to learn.
- Previous experience is not mandatory. Freshers are welcome.

Preferred Candidate

We are looking for someone who is:
- Confident and customer-friendly.
- Comfortable giving presentations or demonstrations.
- Proactive with follow-ups.
- Patient when handling customer queries.
- Interested in SaaS, HR technology, AI, and customer success.
- Able to work independently and take ownership of assigned clients.

What You Will Learn

- Real-world customer handling and communication.
- SaaS product demonstrations.
- Customer onboarding and support.
- CRM and client relationship management.
- HR technology and AI-based software.
- Sales and customer success fundamentals.

Compensation

₹5,000/month stipend

This is an internship opportunity with hands-on exposure to clients and SaaS technology. Strong performers may be considered for a full-time opportunity based on performance and business requirements.

To Apply: Send your CV to [email protected]

📌 Customer Service Intern (India)
🏢 Kylrx AI
📍 India