19 Aug
|
Bluespirit
|
Pune
Position: Customer Service Agent Company: Bluespirit
Location: Nagpur, Maharashtra, India Contract Details: Full-time
Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent at the airport. As a Customer Service Agent, you will be the first point of contact for our customers, providing them with exceptional service and ensuring a smooth and pleasant travel experience. Key
Responsibilities
- Greet and assist customers at the airport check-in counter, gate, and baggage claim areas - Answer customer inquiries and provide information about flight schedules, delays,
and other relevant information - Process ticket sales, changes, and upgrades - Handle and resolve customer complaints and issues in a timely and professional manner - Ensure compliance with all safety and security regulations - Collaborate with other departments to ensure efficient operations and customer satisfaction - Maintain accurate records and perform administrative tasks as required -
Uphold company policies and procedures at all times Requirements: -
High school diploma or equivalent - Excellent communication and interpersonal skills - Previous experience in customer service or a related field is preferred - Proficient in handling cash and credit card transactions - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills -
Willingness to work flexible hours, including evenings, weekends,
and holidays - Must be able to pass a background check and obtain necessary airport security clearance We offer market-competitive salary and benefits, as well as opportunities for career growth and development. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team at
Bluespirit!
📌 Customer Service Agent Job At Airport (Pune)
🏢 Bluespirit
📍 Pune