- Graduation(Any) /Intermediate Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it Responsibilities for customer service executive To provide a proactive customer care service in a professional and courteous manner to the allocated clients Providing first line support to clients Interpreting client data, escalating queries and seeing these through to a resolution Liaising with other departments to solve queries Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times. Qualifications for customer service executive Recognized Degree in Business or related courses or any Bachelor Degree Proactive with strong leadership ability Enthusiastic and self-motivated with a desire to achieve excellent service Good command of spoken and written English and Hindi Languages Positive, pro-active attitude and flexible approach Organized, self motivated, energetic and goal oriented.