Customer Assistance Manager-Housing Finance-Hardship Assistance Unit - Responsible for managing customer assistance in the housing finance sector, specifically within the Hardship Assistance Unit.

- Role involves handling customer queries, providing support and solutions related to housing finance difficulties.
- Requires strong customer management and communication skills to assist clients facing financial hardships.
- The position is based in Mumbai and demands a qualified capable of working in a financial services environment.
- The candidate should be experienced in customer service or financial assistance roles, preferably in housing finance or related sectors.
- The role may involve coordination with various internal teams to resolve customer issues effectively.
- Emphasis on empathy, problem-solving, and managing sensitive financial information.
- Likely requires knowledge of banking or financial products related to housing loans.
- The role is managerial, indicating responsibility for overseeing customer assistance processes and possibly a team.
- No explicit mention of educational qualifications, languages, or specific skills provided.

📌 Customer Assistance Manager - Housing Finance (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai