Experience: 10+ years overall, with 5–7+ years in IT Services, IT Consulting, Professional Services, or Account Management.

Key Responsibilities

- Manage and grow existing enterprise accounts through upselling and cross-selling.

- Own ARR, revenue, pipeline, margin, utilization, and account profitability.

- Build strong relationships with Director/VP/CXO-level clients and handle escalations.

- Lead SOW creation, RFP responses, proposals, and commercial pitches.

- Manage contract renewals, MSA and pricing negotiations.

- Conduct QBRs/MBRs and monitor account health, delivery, SLAs, milestones and budgets.

- Work closely with PMs, Tech Leads and Delivery teams to ensure successful project execution.

- Translate Cloud, DevOps,



AI and custom software solutions into business value for clients.

Must-Have

- 10+ years total experience.

- 5–7+ years in IT Services / Consulting / Skilled Services / IT Account Management.

- Proven account expansion/upselling/cross-selling track record.

- Experience handling CXO-level relationships.

- Strong commercial, negotiation and P&L; understanding.

- Experience leading SOW/RFP/proposals and contract renewals.

Good to Have

- Cloud / DevOps / AI / Custom Software sales experience.

- Salesforce or SaaS professional services exposure.

- Experience setting up QBR/MBR governance.

📌 Cube84 - Engagement Manager (Chennai)
🏢 NextHire
📍 Chennai