ABOUT ORGANISATION

Dvara E-Registry (DER) is an Agri-Tech from Hyderabad working towards building a digital platform that would enable all stakeholders in the agri-value chain, especially smallholder farmers, access to structured financial products and agricultural markets.

Our digital solutions are for helping the FPOs to connect the farmers and digitally provide its services. The technology and analytics will give precise data points to FPO on its farmers to take actions. These actions include linking input and our markets, providing advisory services and Lending Services.

KEY ACCOUNTABILITIES AND DELIVERABLES

Collections Officer Duties

Collect delinquent accounts through telephone calls and letters

Initiate legal proceedings when necessary

Work with loan managers, attorneys, and attorneys’ assistants to resolve accounts

Track and report on collection activity

Manage a customer list of outstanding accounts

Train current employees on collection policies and procedures

CANDIDATE PROFILE

Educational Qualifications

Graduation

Post Grad/Management degree

Experience

Manage accounts receivable functions, including account analysis, collections, and posting payments

Research accounts to find discrepancies and issues, and develop strategies for resolving billing discrepancies





Maintain up-to-date reports detailing customer payment status

Follow up on accounts, make phone calls, and send out letters or emails, as necessary, to collect delinquent accounts

Recommend collection actions or negotiate payment plans with customers whose accounts are in arrears

Maintain confidentiality of customer data

Competencies/Skills Required

Willingness to work in a start-up environment.

Candidate with Sales (NBFC, Bank or MFI) background in BSFI /

Education domain will be given preference.

Proven end to end sales skills - prospecting, pipeline management, closing and negotiation.

Must be competent to learn and adapt to changing technical workplace.

Proven ability to meet targets.

Detail and process oriented.

Self-starter and self-motivated

Excellent communication and relationship development skills.

Should open to frequent travel within the state.

Excellent in MS Office products especially Excel and PowerPoint.

Excellent interpersonal, verbal, and written communication skills

Ability to multi-task

INTERFACES

Internal

State Lead

Operations Lead

Peers within the Dvara Registry – Product, Operations and Credit

External

FPOs and Farmers

📌 Collection Cluster Head (India)
🏢 Dvara E-Registry
📍 India