Senior Client Onboarding, Project & Materials Manager Hubot, Inc. | Hybrid – India | Full-Time | U. S.

Business

Hours (EST/CST) Reports to: Managing Director

About Hubot

Hubot, Inc. is an FDA-registered CDMO headquartered in South Bend, Indiana, specializing in liquid and aerosol filling for global pharmaceutical and personal care brands including Fortune 500 clients across consumer health, beauty, and personal care. ⭐ 4.8 Glassdoor | 4.7 Indeed | 95% Employee Recommendation Rate The Opportunity

We're hiring a Senior Client Onboarding, Project & Materials Manager to own client onboarding, manage active manufacturing programs, and maintain critical back-end operations including specification management, vendor qualification, and SAP master data.

You'll be the connective thread between commercial, quality, supply chain, and client teams, working remotely from India on U. S. business hours using Microsoft Project and the full M365 toolset provided by Hubot.

Why Hubot

Growth-Stage Opportunity - Join a scaling CDMO at a pivotal moment, building client infrastructure from the ground up.

True Global Exposure - Daily collaboration with U. S. leadership and Fortune 500 client teams across North America.

Regulated Industry Depth - FDA 21 CFR 210/211, ISO 9001, and ISO 22716 c GMP environments.

Real Ownership - You own client relationships, project timelines, and outcomes, not just coordination.

Defined Career Path - Senior Client Onboarding & PM → Head of Client Operations (India) → VP, Client Success.

What You'll Own

Client Onboarding

Primary client contact from contract execution through first production run

Lead onboarding calls, capability presentations, and documentation delivery including quality agreements, SOPs, and technical specifications

Build and maintain milestone schedules and status reports in Microsoft Project,



Share Point, and Teams

Ensure clean handoff from business development into active project management

Project Management - Two Tracks

Technology Transfer

Manage transfer of customer specs, formulas, analytical methods, and manufacturing processes into Hubot's production environment

Coordinate documentation readiness including batch records, test methods, and specifications before first run

Align SAP master data and part numbers prior to production activation

Support transfer risk assessments and gap analyses with quality and technical teams

Innovation Projects

Manage new product development from customer brief through lab scale, pilot, and commercial launch

Translate customer briefs into internal project plans with clear milestones, owners, and stage gates

Coordinate formulation, analytical, regulatory, quality, and production teams through each phase

Own client-facing communication throughout: structured updates, expectation management, and risk escalation

Drive pilot to commercial scale, coordinating scale-up validation, packaging trials, and first production readiness

Specification Management

Own the full spec lifecycle: creation, revision, approval routing, version control, and distribution

Manage spec change requests end to end, tracking approvals, timelines, and documentation updates

Ensure all specs are approved before first production run

Vendor and Supplier Qualification





Manage end-to-end supplier qualification including questionnaires, documentation, approvals, and re-qualification

Maintain vendor records and coordinate quality issue resolution between vendors and internal teams

️ SAP Master Data and Part Numbers

Create and maintain part numbers, item masters, and material records in SAP

Coordinate with procurement, planning, and quality to validate accuracy before part activation

What You Bring

5+ years of client-facing project management in a regulated manufacturing, CDMO, or pharmaceutical environment

Hands-on Microsoft Project and M365 experience including Share Point, Teams, Planner, and Excel

Direct SAP experience in material master creation, item master management, or procurement modules

Proven ability to manage technology transfer or new product development projects end to end

Exceptional written and verbal English communication skills

Strong documentation discipline and ability to hold cross-functional teams accountable without direct authority

Comfortable working independently in a remote environment on U. S. business hours

Preferred

Background in pharmaceutical, CDMO, or personal care contract manufacturing

Familiarity with GMP quality systems including quality agreements, change control, and deviation management

Experience building onboarding or client success frameworks from scratch

PMP, CAPM, or equivalent certification

What We Offer

Competitive base salary and performance incentive

Full M365 toolset including Microsoft Project provided by Hubot

Remote flexibility with direct access to U. S. senior leadership

Clear promotion path and professional development support

Apply Today

Be the reason clients trust us before they've seen their first batch. Hubot, Inc. is an Equal Employment Prospect Employer.

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