BRANCH OPERATION MANAGER-SAHAKARANAGAR Chit Group Management - Ensure obtaining PSO and Commencement Certificate.

- Ensure adherence to Chit Funds Act, 1982 and State Rules.
- Monitor smooth running of chit groups.

Customer

Onboarding &

- Documentation - Ensure KYC compliance and quality onboarding.
- Validate execution of Chit Agreements.
- Maintain proper documentation.

Auction

Management - Ensure effective auction planning and execution.

- Supervise proxy participation, bid management, and dividend declaration.

Prize Money

Disbursement - Ensure timely disbursement within TAT.

- Verify adequacy of securities and documentation.

Statutory

Compliance &

- Returns - Ensure compliance with Chit Funds Act and State Rules.
- Ensure timely filing of statutory returns. Collections &
- Overdue Management - Manage prized and non-prized overdues.
- Ensure strict follow-up and reduction of overdue.

Statutory

Reserve &

- Fund Management - Ensure statutory reserve compliance.
- Monitor second account / escrow account.

Bid Loss

Management (CRITICAL) - Ensure zero tolerance for avoidable bid loss.





- Immediate post-auction follow-up for disbursement or substitution.
- Track and close all pending bid loss cases.
- Escalate critical cases without delay.

General Branch

Operations - Oversee instalment collections, vendor payments, bank reconciliation.

- Ensure accounting and audit compliance.
- Overall learning and skill development of the Team - Safe custody of documents and Up keeping of branch - Key Management and movement KPIs - Timely group commencement - Quality onboarding - Auction performance - Disbursement within TAT - Reduction in bid loss - Collection efficiency - Statutory compliance - Operational accuracy ACCOUNTABILITY - Responsible for delayed disbursement of Prize money, customer escalations, bid loss, delays, compliance failures and documentation lapses.

SKILLS - Knowledge of chit operations and regulations - Solid ownership and follow-up skills AUTHORITY - Operational decisions within policy - Escalation authority as required

📌 Branch Operations Manager - Chit Fund (Bengaluru)
🏢 Muthoot Fincorp
📍 Bengaluru