Senior Back Office Executive – Tech E Steel Solutions Pvt. Ltd.

Location: Prabhadevi, Mumbai

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:30 PM

Experience: 1.5–2 years in Operations / Back Office / Client Coordination

Industry Preference: E-commerce / E-marketplace experience preferred

About the Role

Tech E Steel Solutions Pvt. Ltd. is looking for a Senior Back Office Executive who will be responsible for managing day-to-day back-office operations, coordinating with clients and internal teams, and ensuring smooth execution of operational activities.

The candidate should have excellent English communication skills, strong coordination abilities, and the capability to independently manage responsibilities while monitoring and coordinating with a team of 3 members.

Key Responsibilities

- Monitor and coordinate the day-to-day activities of a 3-member back-office/operations team.
- Coordinate with clients regarding requirements, documentation, queries, and follow-ups.
- Handle regular client follow-ups and ensure timely closure of pending matters.
- Manage back-office operations and maintain accurate records and documentation.
- Conduct KYC checking, verification, and document scrutiny as per company requirements.
- Coordinate with internal departments to ensure smooth processing of client and operational requirements.
- Track pending tasks, follow-ups, and documentation and ensure timely completion.
- Prepare and maintain MIS, reports, records,



and operational data as required.
- Escalate important client or operational issues to the Deputy General Manager and Director.
- Ensure proper communication and coordination between the back-office team, management, and clients.
- Assist management with other operational and administrative activities as required.

Candidate Profile
- Minimum 1.5–2 years of relevant experience in Back Office, Operations, Client Coordination, or a similar role.
- Excellent written and verbal English communication skills are mandatory.
- Robust interpersonal, coordination, and follow-up skills.
- Ability to manage and monitor a small team effectively.
- Good knowledge of MS Office, particularly Excel and Word.
- Strong attention to detail, especially while handling KYC and documentation.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Experience in an e-commerce, e-marketplace, or technology-driven operations environment will be preferred.
- Candidates with experience in client servicing, operations coordination, or KYC/document verification will be preferred.

Reporting The selected candidate will report directly to the Deputy General Manager and Director.

How to Apply

Interested candidates can share their updated CV at [email protected].

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 Back Office Executive (Mumbai)
🏢 Tech E Steel Solutions Private
📍 Mumbai