E-Commerce Catalogue, Accounts, Inventory & CRM Executive Position: E-Commerce Catalogue Manager / Accounts, Inventory & CRM Executive Salary: ₹12,000 per month Working Hours: 11:00 AM to 8:30 PM Employment Type: Full-Time About the RoleWe are looking for a smart, responsible and computer-savvy candidate to manage our E-Commerce Catalogue, Accounts & Bookkeeping, Inventory Management and Customer Relationship Management. This is a multi-functional position requiring the candidate to handle online product listings, basic accounting, stock management and customer communication through phone calls and WhatsApp .

Key Responsibilities 1. E-Commerce Catalogue Management Create and maintain product listings on e-commerce platforms. Upload product photographs, descriptions, specifications and prices. Keep product prices and stock availability updated. Check catalogue information regularly for accuracy. Coordinate with the sales and inventory team for product details.

- Accounts & Bookkeeping Maintain day-to-day accounting and bookkeeping records. Record sales, purchases, receipts, payments and expenses. Maintain customer and supplier ledgers. Prepare and maintain invoices and account statements. Follow up regarding outstanding payments when required. Maintain accounts using Vyapaar accounting software . Ensure all entries are accurate and up to date. 3.

Inventory Management

Maintain accurate stock records. Record stock received and stock dispatched. Monitor stock availability and identify low-stock products. Coordinate with the warehouse/sales team. Regularly check and reconcile physical stock with system records. Ensure online stock information is updated.

- CRM & Customer Handling Respond to customer enquiries through WhatsApp and phone calls . Handle customer questions regarding products, prices, availability and orders. Follow up with customers regarding enquiries and orders. Maintain customer details and communication records. Provide timely and polite responses to customers.



Escalate complaints or complicated issues to the concerned person.
- WhatsApp & Smartphone Usage Smartphone is mandatory for this job. Candidate must be comfortable using WhatsApp / WhatsApp Business . Handle customer calls and WhatsApp messages professionally. Send product photographs, prices, quotations and other information to customers. Use smartphone applications required for day-to-day business operations.

Required

SkillsGood knowledge of MS Excel / Google Sheets . Basic understanding of accounting and bookkeeping.

Experience with Vyapaar accounting software is preferred. Good understanding of inventory management. Comfortable using e-commerce platforms and CRM systems. Excellent knowledge of WhatsApp and smartphone applications. Good communication skills. Good numerical and data-entry skills. Attention to detail and accuracy. Ability to multitask and manage responsibilities independently.

Candidate Should Be

Smartphone-friendly and digitally comfortable Responsible and trustworthy Good with numbers and records Organized and detail-oriented Positive at communicating with customers Quick and responsive on WhatsApp Comfortable making and receiving customer calls Willing to handle multiple responsibilities Able to work independently and maintain accuracy Preferred ExperienceExperience in any of the following will be an advantage: E-commerce / online sales Retail or wholesale business Catalogue management Vyapaar accounting software Inventory / stock management CRM / customer service WhatsApp Business Tally / Busy or other accounting software Online marketplace operations Job Details ? Salary: ₹12,000 per month ? Working Hours: 11:00 AM to 8:30 PM ? Smartphone: Mandatory ? Computer Skills: Mandatory ? Accounting Software: Vyapaar ImportantThis is not a single-function job . The candidate will be responsible for managing E-Commerce Catalogue Accounts & Bookkeeping Inventory CRM Customer Calls & WhatsApp Communication . We are looking for someone who is responsible, hardworking, quick to learn and comfortable handling multiple business activities efficiently.

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🏢 Shri Balaji Electronics
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